A Guide to International Expansion

Technology

Auxadi

Technology for visibility and oversight

Financial situations can change rapidly and you need up-to-date information to be able to properly strategise. You need to be able to access your data quickly while keeping control of payment and payroll approvals. The importance of data access and control increases tenfold when you have data from multiple locations.

When expanding into a new country, there are options to manage your financial data, accounting, tax compliance and payroll requirements. Here, we take a brief look at the pros and cons.

Local recruitment – hiring staff in the new location to supplement your current team

Outsource to a third-party provider

Investigations will be required to ensure you’re getting the most from the provider, so you should think about everything you’ll need (accounting, reporting, tax compliance, and payroll management at the least). Take the time to research available providers and meet with them. Can the provider do everything you need them to?

Outsource to a professional partner – like Auxadi

Here at Auxadi, we’ve used our 40+ years’ experience in what multinational companies need to design systems and processes to make your life easier. We’ve designed and developed a unique IT platform, built in partnership with Microsoft using NAV and Azure technologies. Our MySPV technology platform offers our clients data security, ease of access, homogenisation of country-specific terms, and real-time visibility.

With Auxadi managing your accounting, tax and payroll functions, there’s:

My SPV

Using our MultiCountry platform, you can login through the cloud and have immediate and real-time access to your accounts, your reports, and data from all of your international entities in one place. Everything you need is at your fingertips, any time of the day, from any location. Accessible with a single login, your data is secure and clearly defined, easily consolidated, and ready when you need it.

What’s more, we build reports to your specifications and they’re available with up-to-date figures whenever you need them.

You have visibility.

Our intuitive and secure platform allows you to approve payments, check your accounting reports, review the supporting documentation of line entries (invoices, bank statements, etc.), review your tax returns, raise invoices to your clients, and so much more – all through a single, easy-to-use portal.

You even have the option to connect to your existing systems, and there’s a complete set of additional functionalities and plug-ins which act together to provide you with the best, most robust, secure financial platform to manage your international business.

You have control.

Robotics, AI and Automation:
R&CA – drivers to boost your international expansion

New technologies are changing the way we relate to each other, the way we behave and, therefore, the way business is conducted. This is particularly relevant when it comes to international expansion.

New technologies make it possible to overcome the challenges and difficulties inherent in these processes, like geographic distance and different time zones. Technology also offers strategic opportunities for efficiency and productivity. And, more specifically, the application of Robotics and Cognitive Automation (R&CA) technologies can provide a competitive advantage when it comes to internationalisation. Let’s look at how.

A brief explanation to start. By robotics we mean the automation of tasks without any human rationality or cognition involved in the process – like step-by-step tasks. Cognitive Automation means automation of tasks that involve a certain rationality or replication of human intelligence.

Contrary to popular belief, the application of R&CA technologies will have more impact the further we advance up the organisation chart and through the complexity of different functions. As McKinsey states, “while less than five per cent of all occupations can be fully automated using technologies, about 60 percent of all occupations have at least 30 per cent of constituent activities that could be automated.”

What uses, applications and benefits can R&CA technologies bring to your internationalisation process?

  • Standardisation of processes
  • Execution of step-by-step tasks
  • Automated decision making based on exponential volumes of information
  • Support in the phases of documentation, research, admin processes and due diligence
  • Obtaining insights – analysing collated data can prove invaluable
  • Adaptability to peaks in transaction activity

These technologies have a transformational impact on organisations, including:

  • Re-engineering processes – turning professionals into transformation leaders
  • Promotion of analytical skills and new competencies, adding more value and contributing to the personal development of your teams
  • Leveraging inter-generational diversity to promote learning
  • Creating fast-growing experiences and/or career paths
  • Using technology to transform job descriptions (complex judgements, soft skills)
  • Transforms the vertical hierarchy into a system of self-managed teams

And, what should you consider when applying R&CA technologies to your international expansion process?

  • Collaboration between Finance and IT departments is essential, particularly between the CFO and CTO. Therefore, it is a process in which organisational leaders and C-Suite profiles specifically must be involved
  • These technologies don’t negate the need for human capital, but rather ensure that the talent you have is in a better position to apply strategic and added value
  • Foster a culture of continuous improvement – the application is just the beginning. Having R&CA technologies also implies a culture of constant improvement, learning and innovation
  • Technology is an ally of the international expansion process, bringing cybersecurity, efficiency, productivity, talent development, and many more benefits

Disruptive technologies like R&CA, AI, and machine-learning present significant opportunities for businesses looking to expand internationally, and will only present even more in the future – as they will not only automate certain tasks and activities but will provide greater operational resilience and help position your business for scalability and growth.

While significant opportunities are afforded by new technologies, it’s worth considering outsourcing any non-core activities to a third-party partner. External providers, like Auxadi, are investing heavily in technology and many have best-in-class systems in place to tackle your pain points and strategically enhance your operations so that you can focus on your global expansion, without significant financial outlay or training downtime.

Data privacy and security

Data is everything and must be fiercely protected. 54% of respondents in our International Expansion survey noted data protection and privacy to be the greatest concern for international expansion – while 38% of respondents noted that implementing data protection and privacy controls is their biggest concern.

Everyone is aware that there are data privacy and security laws and regulations in place to manage and control data storage, data use and data access. But, as everyone in international business knows, transferring data from your subsidiaries to your Head Office is also essential – so navigating and applying data privacy and security regulations is a key part of any international organisation.

Disruptive technologies like R&CA, AI, and machine-learning present significant opportunities for businesses looking to expand internationally

Every country in the world has specific data handling laws which cover everything from registrations and specifications on the role of Data Protection Officer, to how data is collected and processed, electronic marketing, online security and – what we’ll be looking at here – transferring data to other jurisdictions.

In this section, we’ll give an oversight of some of these data privacy and security regulations, how they’re enforced and the consequences of breaking them.

Blockchain

Gaining popularity thanks to crypto-currencies, a blockchain is defined as a decentralised database logging an unlimited number of data assets and transactions through a peer-to-peer network. It’s essentially a registry maintained by a consensus algorithm and stored in a network of “nodes” – computers that allow data to be included in “blocks” that are connected (chained) one to another.

Blockchain databases may be deployed in many circumstances and scenarios, including within the financial services and insurance sectors for money transfers, securities transfers and lending.

The advantages of blockchain include, amongst others; transparent and tamper-proof processes, disintermediation and cost reductions, security (because of the chaining process), and an additional layer of trust due to the fact that each transaction is verified by a wider audience of “nodes”.

Regulators are setting up legal frameworks for operating a blockchains, but many are yet to be finalised. The relationship between blockchain (and other distributed ledger technologies, or DLTs) and personal data protection has yet to be fully addressed.

The decentralised nature of blockchains (where data is held on a series of nodes instead of in a single location), means that it doesn’t generally adhere to regulations which focus on a ‘centralised’ approach to data processing, like GDPR. This decentralisation makes it difficult to identify the data controllers, i.e. the entity determining the means and purposes of data processing.

In addition to the practical difficulties in effectively identifying the nodes to which to submit the data request, certain rights of the data subject can be affected. For example, under GDPR, the principle of data minimisation provides that data must be processed for specified and explicit purposes and only for the time strictly necessary for the processing. In most cases, however, data added to a blockchain will remain stored in perpetuity as part of an append-only database.

This also affects other GDPR rights, like the right of amendment and rectification, and the right to be forgotten – as it’s almost impossible to erase or adjust the data after it’s entered due to blockchain’s essential decentralised nature. While this security feature of blockchains may seem appealing, it does essentially go against many data protection regulations.

Regulators are, therefore, facing the challenge of protecting the fundamental rights of the individual, while not affecting the technology and innovation.

As regulators operate on their own timetables, we advise careful assessment and legal advice when using blockchain-based technologies and databases.

The advantages of blockchain include, amongst others; transparent and tamper-proof processes, disintermediation and cost reductions, security (because of the chaining process), and an additional layer of trust due to the fact that each transaction is verified by a wider audience of “nodes”

Seek guidance from knowledgeable partners

It’s highly recommended that all businesses take a firm stance on data privacy and security. It’s a serious subject and requires serious protections for both client and company data. In our hyper-connected world, and at a time when more and more businesses and individuals are entrusting personal data to cloud services, data breaches are an unfortunate regular occurrence and must be contained.

Knowing the right local experts and advisers on the ground is crucial to ensuring you have the right data privacy and security measures in place, ensuring your international compliance, so you won’t fall foul of any potential reputational and/or regulatory consequences.

Digital transformation and taxation

Looking closer at the digitisation of business, the functions of tax management and regulatory compliance are probably most exposed to (and, to a great extent, receive the most benefits from) digital transformation, particularly for international companies. Though digital transformations are underway in many countries, the COVID-19 pandemic catalysed administrations and underlined the importance of having a digitised tax system – particularly in relation to internationalisation and cross-border operations.

Digital transformation has special implications when it comes to companies in the process of international expansion or managing activity in multiple jurisdictions. This trend for digitisation has already seen special relevance in everything related to transfer pricing – the intense activity shown by different international regulators is forcing finance directors and tax departments to automate and harmonise transfer pricing management at the group level, guaranteeing cross-border compliance.

But innovation doesn’t end here. Tax administrations are also advancing their use of Big Data and analytics to automate their financial functions, grow in efficiency, and be able to automatically detect possible breaches or areas of improvement.

Many different countries (with difference economic classifications) have already launched initiatives for taxation and digital transformation. As stated by CIAT, the United Kingdom has launched the Connect system that facilitates data mining to detect fraudulent activities; Australia is developing ANGIE, which will automatically identify relationships between taxpayers; while the Canadian CRA uses data analysis to combat tax evasion abroad.

What’s the response of organisations and CFOs?

New technologies are presenting solutions which, just a short while ago, seemed unthinkable. For example, the application of data analytics and machine learning are allowing CFOs to obtain and analyse large amounts of information (both vertically and transversally throughout the organisation) to establish predictions and implement strategic decisions. The implementation of Robotic & Cognitive Automation (R&CA) technologies offers distinct advantages, like process automation, resource scalability, and an improvement in ROI in strategic management. Blockchain technology is simplifying all those processes which, until now, had their basis in trust, such as due diligence or the signing of contracts, among many others.

This situation, and the very context of digital transformation, presents challenges for the CFO. You should consider:

  • Aligning the company with the purpose of digital transformation, to ensure that the digitalisation process is global and coordinated, and not only applied to the tax function.
  • Responding to the technological and regulatory compliance needs resulting from operating in an international context; providing a solution to the needs of each country or jurisdiction in which you operate, in a coordinated and homogeneous manner.
  • Evolving your role from leader of the finance function to leader of digitalisation, strategic data analysis, or change, among others.
  • Ensuring transparency and complete availability of information.
  • Ensuring that your organisation is ready to respond to the technological challenges of today, but especially those of tomorrow.

Tax automation

At Auxadi, we have our own purpose-built MySPV technology platform, which allows us to monitor the obligations of our clients in real-time and keep them correctly archived – providing agility, establishing control processes, avoiding duplication of tasks and reducing the presence of errors.

Our tax automation tool allows us to monitor our client’s obligations accurately while saving them countless hours of manual work – allowing their teams to focus on more value-add tasks. We’ll also ensure regulatory compliance in different jurisdictions and give you the strongest guarantee of confidentiality and data security.

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